Privacy Policy

Introduction

Luoyang Bearings ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us.

By accessing our website or using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that identifies you, such as:

Your name, email address, phone number, and postal address when you contact us, request a quote, or subscribe to our newsletter
Company information when you submit a business inquiry
Payment information when making purchases (processed through secure third-party payment processors)

Non-Personal Information

We may also collect non-personal information that does not identify you, including:

IP address of your device
Browser type and version
Operating system
Pages you visit and the time spent on each page
Referring website addresses
Information collected through cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries, provide quotes, and fulfill your requests
To process and complete transactions
To send you newsletters, product updates, and promotional materials (if you have opted in)
To improve our website, products, and services
To understand how users interact with our website
To protect against fraud and ensure the security of our website
To comply with legal obligations

How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Secure server hosting and encrypted data transmission
Access controls to limit who can view your information
Regular security updates and monitoring
Third-party security audits

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Disclosure to Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our website and conducting our business, such as payment processors and shipping companies
Legal authorities if required by law or to protect our rights
Business partners in connection with providing products or services you have requested

Any third parties with whom we share your information are required to protect your information and use it only for the purposes for which it was disclosed.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us:

Recognize your device when you return to our website
Remember your preferences
Analyze how you use our website

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Your Rights

You have the following rights regarding your personal information:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information, subject to certain legal obligations
The right to opt out of marketing communications

To exercise these rights, please contact us at privacy@luoyangbearings.com. We will respond to your request within a reasonable timeframe.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

This Privacy Policy is effective as of: June 1, 2023